Systems Administration Toolkit: Monitor user usage

Do you know what your users are doing? Do you know how frequently people are using your systems? As I explain in the intro:

Explore new ways to record UNIX logins and other system activities in a number of different logs, and take advantage of this information to monitor user usage. This can be helpful from a number of perspectives, either to use for chargeback reporting or just to get an idea of how busy and active individual users are on the system to help when planning and allocating resources.

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